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Junior Technical Support Engineer

Job Title: Junior Technical Support Engineer
Contract Type: Permanent
Location: Weybridge, Surrey
Salary: £25000 - £30000 per annum + benefits
REF: BB/15353/A/KS/140720_1594741400
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 8 months ago

Job Description

Junior Technical Support Engineer (Networking SQL) *Remote Interview WFH*. Bright, enthusiastic Computer Science graduate sought by market leading media software house that produce a pseudo real time C++ / VC++ multi-threaded global iTV broadcasting application allowing television broadcasters worldwide to automate playout, handle acquisition, allow low and high resolution editing and manage assets.

As a Junior Technical Support Engineer your role will be varied from first line telephone support to onsite support including testing of interfaces to third party vendor equipment, site commissioning of systems or sales support and demonstrations.

This is a superb opportunity to be mentored and receive in-depth training from a first class development team.

Driven by technology this company can offer a remote interview / onboarding process and work from home during the current social distancing measures as well as lots of flexibility going forwards.

When you are in the office you can enjoy an informal and collaborative software house environment with a social atmosphere (regular hackathons, gaming nights and go-karting away days, as well as company football and basketball teams), a casual dress code and superb career growth opportunities. Based in Surrey (KT postcode) with parking available and a shuttle bus from a mainline train station.

*Degree educated in Computer Science or closely related technical discipline - 2.1 or above, good A-levels
*Strong technical skills with a good knowledge of networking, SQL and computing fundamentals
*Understanding of an object orientated language, C++, C# preferred (please note this role will not divert to a developer role; you'll become a product support SME)
*Strong customer service focus, naturally confident communicator
*Excellent problem solving abilities, "logical mindset"

As a Junior Technical Support Engineer you can expect to earn a highly competitive salary (to £30k) plus benefits package.

Apply now or call to find out more about this Junior Technical Support Engineer opportunity.