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2nd Line Support Analyst Windows

Posted 24 days ago

London, England, £28000 - £35000 per annum + benefits

Job Type: Permanent

Managed by: Support Team

2nd Line Support Analyst (Windows Office 365 Active Directory Exchange Networking). Hugely successful company that provides various marine support services to clients worldwide is seeking a skilled 2nd Line Support Analyst to join their London based team. You'll be joining a friendly and supportive team within a dynamic company that operates in 70 countries around the world.

As a 2nd Line Support Analyst you'll be responsible for providing support to end-users of the company's enterprise computer network. Day to day duties will include; responding to queries and support tickets, escalating tickets to appropriate groups, installing and configuring software and hardware, providing user guidance and providing remote support to worldwide offices.

Requirements:
*Previous experience working in 1st and 2nd Line Support roles
*Office 365 installation and configuration experience
*Active Directory administration experience
*Experience with Windows 7 & 10 roll outs
*Understanding of TCP/IP
*Strong diagnostic skills
*Basic networking experience

As a 2nd Line Support Analyst (Windows) you can expect to earn a competitive salary (up to £35k) plus benefits.

Apply today or call to have a confidential discussion about this 2nd Line Support Analyst role.

REF: BB/13869/A/AT/270619_1561633171

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