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IT Service Desk Analyst Windows

Job Title: IT Service Desk Analyst Windows
Contract Type: Permanent
Location: Coventry, West Midlands
Salary: £22000 - £27000 per annum + bonus + benefits
REF: BB/14087/A/KS/060919_1567767803
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 2 months ago

Job Description

IT Service Desk Analyst (Windows Support). Looking for an opportunity to utilise and develop your IT Service Desk Analyst skills within a collaborative, professional and globally expanding company?

Successful FinTech is seeking an IT Service Desk Analyst to be responsible for responding to and resolving all incoming requests and incidents to the Service Desk (via email, portal and phone) in a professional and timely manner. Other responsibilities will include; ad hoc troubleshooting, setup, deploying and installing computer equipment, mentoring more junior members of the team and acting as an escalation point for other members of the team.

Based in Coventry, you will be joining a friendly and collaborative team within a flat structured business. You can enjoy a comprehensive benefits package including 25 days holiday, half a day off on your birthday, 4% pension and a 10% bonus.

*Previous experience within an IT Service Desk role
*Good knowledge of Windows 7
*Strong problem solving skills
*Excellent communication and collaboration skills
*Desirable: Exchange Server, SQL, Networking

As an IT Service Desk Analyst (Windows) you can expect to earn a competitive salary (up to £27k) plus bonus and benefits.

Apply today or call to have a confidential discussion about this IT Service Desk Analyst (Windows) role.