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Junior IT Support Engineer - Microsoft Office 365

Job Title: Junior IT Support Engineer - Microsoft Office 365
Contract Type: Permanent
Location: London, England
Salary: £20000 - £25000 per annum + benefits
REF: BB/14096/C/KS/040919_1567608671
Contact Name: Support Team
Contact Email:
Job Published: 2 months ago

Job Description

Junior IT Support Engineer (Microsoft Office 365 Computer Science). Would you like to work on cutting edge security / encryption products and progress your career within a friendly and informal team environment?

As a Junior IT Support Engineer you will provide 1st and 2nd line support to clients and partners reporting technical issues via email, phone and web. You'll be responsible for accurately logging tickets; performing initial debugging and testing of issues and resolving those that do not require escalation to Tier 2 support.

You will be joining an international team, working in a relaxed software house environment (i.e. non-corporate, casual dress, table football), in Central London offices.

*Degree educated, Computer Science preferred
*Commercial experience in a similar technical support / application support role
*Strong knowledge of Microsoft Office 365
*Logical mindset with a love of problem solving
*Ability to multi-task and prioritise tasks
*Genuine enthusiasm for technology with a strong desire to learn and improve
*Collaborative with strong communication skills
*Nice to have: Cloud experience (AWS, Azure); networking knowledge

As a Junior IT Support Engineer you will earn a competitive salary (to £25k) plus benefits.

Apply now or call to find out more about this Junior IT Support Engineer opportunity.