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Technical Operations Manager - ITIL

Job Title: Technical Operations Manager - ITIL
Contract Type: Permanent
Location: London, England
Salary: £80000 - £95000 per annum + bonus + benefits
REF: BB/13613/A/AT/190619_1560928907
Contact Name: Business Analysis and Project Management Team
Contact Email:
Job Published: 3 months ago

Job Description

Technical Operations Manager (ITIL Cloud AWS Azure Virtualisation OS Networking). Are you an experienced Technical Operations Manager looking for an opportunity to work alongside a friendly, social and incredibly intelligent team? You could be utilising your skills within a collaborative, honest and flat structured company where everyone is accessible and technology is at the heart of the business.

Successful sports betting consultancy is seeking an experienced Technical Operations Manager to oversee their entire support operation. You'll manage a team of 15 developers, with a broad range of skills, who are responsible for providing outstanding technical support for a number of technologies. A number of your day to day duties will include; leading the technical incident management process and ensuring that remediation projects are delivered in full, overseeing the delivery of technical projects aligned to the technical operations team and being the technical escalation point for the team.

The company is based in a fantastic, well known and scenic area of London with plenty of pubs, restaurants and shops nearby. You can enjoy a wide range of perks including free breakfast, lunch and dinner every day, an on-site gym and sauna, games room with pool tables and dart boards, annual engineering events, regular social events and flexible working hours.

*Previous experience within a Technical Operations Manager role
*Practical knowledge of ITIL
*Proven experience of process improvement
*High level of technical competence in the full platform stack (Cloud, Virtualisation, OS, Networking and Storage)
*Experience managing a team including hiring and performance management
*High level of flexibility to ensure timely resolution of incidents

As a Technical Operations Manager (ITIL) you can expect to earn a competitive salary (up to £95k) plus bonus and benefits.

Apply today or call to have a confidential discussion about this Technical Operations Manager (ITIL) role.