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Application Support Manager - FinTech

Job Title: Application Support Manager - FinTech
Contract Type: Permanent
Location: London, England
Industry:
Salary: £55000 - £60000 per annum + benefits
REF: BB/14168/A/KS/240919_1569323197
Contact Name: Support Team
Contact Email: support@client-server.com
Job Published: 3 months ago

Job Description

Application Support Manager (2nd line Support SQL REST API). Would you like to take ownership and establish a high performing Application Support team for a pioneering digital challenger bank based in beautiful riverside offices?

As the Application Support Manager you will create and lead a 2nd line Application Support team within the existing Service Delivery function for a key Open Banking product with a focus on API services. You'll remain hands-on, collaborating with the team to ensure incidents and problem resolutions are prioritised effectively and delivered within the SLA; provide technical support to partners integrating with the services and act as a hierarchical escalation point. You will identify process improvements and implement them; liaise with the Change Control Board on what is going into production and participate in deployment of changes and testing the live environment.

With offices based in a beautiful riverside location, you will be joining a supportive and friendly company that offer a comprehensive benefits package including a car allowance, 26 days holiday with the ability to buy 5 further days each year, Maternity and Paternity benefits, life assurance and fresh fruit every day.

Requirements:
*Experience of leading an Application Support team
*Experience of supporting client bespoke applications and working to SLAs in a customer facing, commercial environment
*Ability to code with SQL
*Ability to test and debug REST APIs and read application logs
*Knowledge of security protocols, OAuth, OpenID Connect, JWT
*Excellent written and verbal communication skills; collaborative and able to form strong working relationships

As an Application Support Manager you will earn a competitive salary (to £60k) plus benefits.

Apply now or call to find out more about this Application Support Manager opportunity.