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Client Support Engineer - FinTech

Job Title: Client Support Engineer - FinTech
Contract Type: Permanent
Location: Reigate, Surrey
Industry:
Salary: £60000 - £75000 per annum + bonus + benefits
REF: BB/14134/D/KS/101019_1570721085
Contact Name: Client Server Regional Team
Contact Email: csrt@client-server.com
Job Published: 2 months ago

Job Description

Client Support Engineer / Manager (Windows IIS SQL Active Directory SOAP REST). Are you a customer focused technologist seeking a varied role with excellent career progression?

You could be joining a global FinTech within Insurance Risk. As a Client Support Engineer you will split your time between support and consultancy; you will be responsible for planning, configuring, installing and rolling-out advanced web based systems that run on the Microsoft platform and providing 2nd / 3rd line support ensuring that high-level technical consultancy is provided to a mercilessly quality conscious client base.

You'll build strong client relationships partnering with them through the full project lifecycle and be the primary point of contact. Responsibilities will encompass project management of large multi-dimensional projects; onsite and remote installation, configuration and support of enterprise software; training clients on installation, running technical workshops and architecting bespoke solutions. You'll become a product expert and provide pre-sales support to professional services consultants and sales teams including managing the RFI / RFP responses.

You will be based in Reigate in modern, open plan offices within a five minute walk of the station; there's a smart casual dress code and a good work / life balance. Travel to client sites is required, usually within London and South East but with opportunities for global travel every six months.

Requirements:

*Experience in a technical client facing role
*Strong communication and presentation skills with the ability to understand, explain and develop complex IT architectures and produce clear, concise documentation
*Strong analytical and technical problem solving skills with a logical mindset and meticulous attention to detail
*A deep understanding of many of the technologies underpinning their solutions: Windows IIS; MS SQL; Active Directory; Window Server; SOAP/REST Web Services; COM; .Net; WCF
*Ability to work fairly autonomously
*Willingness to travel and ability to work throughout the EU without restriction

As a Client Support Engineer you will earn a competitive salary (to £75k) plus bonus, 25 days holiday (with the option to buy 5 more, plus your birthday off!) and benefits including up to 10% contributory pension, medical and dental care.

Apply now or call to find out more about this Client Support Engineer / Manager (Windows IIS SQL Active Directory SOAP REST) opportunity.