Women in Tech Spotlight: Lucy Wilson

One of the most rewarding parts of what we do is supporting people through career moves that genuinely change the trajectory of their professional lives.

For our latest Women in Tech spotlight, we spoke with Lucy Wilson about her journey into technology, what inspired her to move into engineering leadership, and the importance of creating environments where women can thrive in tech careers.

 

Finding the Right Fit

Lucy secured her Engineering Manager role after working closely with Client Server during her job search.

Reflecting on the experience, she described the importance of feeling genuinely supported throughout the process:

“It genuinely felt like Chris from Client Server was in my corner and invested in helping me find the right fit.”

Rather than simply matching CVs to vacancies, the process focused on understanding Lucy’s motivations, career goals, and the type of environment where she could succeed.

“He spent time getting to know me, understanding what I was looking for in my next role, and helping me understand both the company culture and what the business was looking for.”

Communication and transparency also played a major role in making the process less stressful:

“Job searching can often feel stressful and full of uncertainty, but Chris kept me updated and informed every step of the way, which really reduced that stress and made the experience feel much more personal.”

 

A Non-Traditional Route into Tech

Like many successful people in technology, Lucy didn’t begin her career in engineering.

Before moving into tech, she worked in finance, handling customs and excise tax for a major UK supermarket. But limited progression opportunities pushed her to explore something new.

“If I’m honest, I initially fell into tech after finding there was limited progression available in my finance role.”

Her first move into technology came through a project management-style role, where she quickly discovered an industry that was fast-paced, collaborative, and constantly evolving.

From there, she transitioned into service management, working more closely with engineering teams and building her technical understanding across both on-premise and cloud technologies.

“What really stood out to me was how much I enjoyed working with engineers, understanding how products and features were built, and learning more about architecture and delivery.”

When redundancy risk created another crossroads in her career, Lucy took a leap and applied internally for an Engineering Manager position.

She got the role and never looked back.

Since then, she has built her career leading engineering teams across retail and e-commerce businesses, combining technical understanding with leadership, delivery, and people management skills.

 

Why Diversity in Tech Teams Matters

Lucy is passionate about creating more inclusive technology environments and believes companies build stronger products when they embrace diverse perspectives.

“I strongly believe that technology companies build better products when they have diverse teams and a variety of perspectives around the table.”

She also highlighted the importance of recognising that success in tech isn’t purely about technical expertise.

“Diversity in tech should not only focus on highly technical skills, but also on the different strengths people bring.”

One area she feels women often bring particular value is collaborative problem-solving and inclusive communication styles, helping teams work through challenges collectively rather than in isolation.

 

The Role Recruiters and Employers Play

Lucy believes recruiters can play a significant role in encouraging more women into technology by helping them recognise how transferable their existing skills already are.

“Technology is far broader than many people expect.”

She also highlighted the value of:

• Employee Resource Groups (ERGs)
• Mentorship and reverse mentoring programmes
• Flexible working policies
• Visible leadership representation
• Clear support for parents and carers

Importantly, she believes companies should openly communicate these initiatives during the hiring process so candidates can properly assess whether they’ll feel supported.

 

Advice for Women Considering a Career in Tech

For women thinking about entering the industry, or taking the next step in their career, Lucy’s advice is simple: stay curious and don’t underestimate yourself.

“Many of the skills needed to succeed in tech, such as communication, collaboration, problem-solving, adaptability, and leadership, are developed in lots of different careers and industries.”

She also encourages people not to self-select out of opportunities because they don’t meet every requirement on a job description.

“Be open to learning, and don’t feel you need to meet every requirement before applying for a role.”

 

Lucy’s journey is a brilliant reminder that there’s no single route into technology.

The industry continues to evolve, creating opportunities for people from a wide range of professional backgrounds to build meaningful, impactful careers.

We’re proud to support talented individuals like Lucy as they take the next step in their careers, and we’re equally passionate about helping businesses build diverse, high-performing technology teams for the future.