Talking Tech: What Happens When Banks Think Like FinTechs

How is technology changing the way we bank, borrow and manage our money?

In this episode of Talking Tech, Nick Boulton is joined by Dominic Penfold, CIO at Lloyds, to explore how technology, AI and changing customer expectations are shaping the future of financial services.

From modern engineering and digital platforms to AI and customer experience, Dominic shares his perspective on how established financial institutions are continuing to innovate while maintaining the resilience, regulation and trust that customers expect.

Together, they discuss:

• How customer expectations are driving innovation across financial services
• The role of modern technology platforms and engineering
• Where AI could have the biggest impact
• How financial services could evolve over the next decade

Tune in on Tuesday 25th August, 5pm.

Watch the full episode here: Link