Q : I'm a cyber security analyst who's applied for jobs through a number of different recruitment agencies. A lot of the time, recruiters won't even bother getting back to me, and when they do, they dismiss my application out of hand and I never hear from them again. It's really frustrating to put the effort into applying for a job, only to not even get the courtesy of a reply. What's the deal?
A : First of all, you're right - it's terrible when jobseekers don't receive feedback on their applications. You have put in time and effort into applying for a role, you should receive acknowledgement of that.
That's why at Client Server, providing feedback is a key part of what we do.
When you apply for a position through our website or through a Client Server ad on a job board, one of our expert consultants will contact and ask you some preliminary questions. These include things like right to work in the country you applied for, qualifications, previous experience, salary expectations, etc.
After that, you will be asked a series of technical questions produced in partnership with our clients. These questions are designed to get a picture of your skillset and ensures we are sending the right people for the next stage of the applications process. Stages can include telephone, technical, and face to face interviews.
At every point, we will keep you informed on any feedback we receive from the client about your performance. We'll even give you feedback when we haven't heard anything (there may have been an unexpected delay in the process) because we appreciate how important and stressful a job search can be.
At Client Server, we take every application seriously but we also believe in complete transparency. If your application isn't successful - at any stage - we will let you know why. We can't guarantee good news, but we can guarantee complete honesty and integrity.