Posted 21 days ago

1st Line Support Engineer - Cyber Security

London, Greater London | £25,000 - £35,000 per yearManaged by: Support Team

1st Line Support Engineer (Helpdesk Office 365 Azure AWS Cloud). Are you a bright and highly driven graduate or Junior IT Support Engineer who has good knowledge of Office 365 and cloud-based services including Microsoft Azure?

You could be progressing your 1st Line Support Engineer skills within a challenging, fun, and highly rewarding cyber security software house where there are no shortages of opportunities to learn new skills.

Global provider of data protection solutions is seeking a bright Junior IT Support Engineer to join their team. You will be part of the Helpdesk team providing exceptional 1st line customer support and expertise to external clients. Some of your key duties will include diagnosing and resolving technical issues, assisting with troubleshooting and resolving infrastructure issues, and providing exceptional support to users via telephone, email and remote control.

You'll be based in London offices but will have flexibility to work remotely 3 days a week.


  • You are degree educated in Computer Science or similar (2:1 and above)
  • You have some experience within IT Support roles previously
  • You have experience supporting cloud based services, Office 365, Azure, Intune and similar
  • You have strong problem-solving skills
  • You have excellent communication and collaboration skills

As a 1st Line Support Engineer you can expect to earn a competitive salary (up to £35k) plus benefits.

Apply today or call to have a confidential discussion about this 1st Line Support Engineer (Office 365 Azure).

Ref: BB/18554/B/AT/070622_1654588429

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