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2nd Line Support Engineer

Posted 23 days ago

London, England, £30000 - £40000 per annum + benefits

Job Type: Permanent

Managed by: Support Team

2nd Line Support Engineer (Windows Office 365). Are you a bright, ambitious Support Engineer with a good knowledge of Windows and Office 365? You could be progressing your career at a leading financial market data provider.

As a 2nd Line Support Engineer you'll join a small team responsible for supporting trading systems across Europe (with a focus on the UK). You'll own technical problems and see the through to resolution, providing first class customer service to over 2,000 internal users with a focus on supporting desktop environments, mobile devices and core applications. There are continually learning and career development opportunities as your role progresses, you'll be supported to reach your full potential and will gain valuable finance experience.

You'll join colleagues in the London, City based offices with shifts of either 0800 to 1700 or 0900 to 1800 - there is no out of hours requirement.

Requirements:

  • You have experience in a similar technical support role
  • You have a good knowledge of Windows OS and Office 365
  • You have used a ticketing system such as JIRA
  • You have excellent and customer service communication skills
  • You're motivated, keen to learn and progress your career in technical support

As a 2nd Line Support Engineer you will earn a competitive salary (to £40k) plus benefits.

Apply now or call to find out more about this 2nd Line Support Engineer opportunity.

REF: BB/18509/A/KS/260422_1650988380

Integrity, Commitment, Quality and Endeavour

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer

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"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer​

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"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

Marton - Head of Development​

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