2nd Line Application Support

2^nd Line Application Support (Azure Microsoft) *Hybrid*. Are you a skilled problem solver? Do you have exceptional communication skills?

You could be joining a global InsurTech company where you'll gain knowledge of financial systems and enjoy a good work life balance.

What's in it for you?

• Competitive salary and bonus
• Hybrid working
• Private medical, life assurance, and pension
• 25 days holiday
• Enhanced parental leave

As a 2^nd Line Application Support, you will provide support for specific applications and services, investigating, troubleshooting, and resolving complex technical issues around networking, firewalls, and services within a timely and effective manner. You will face a broad range of issues across Microsoft products and services and will need to have good application knowledge to provide exceptional end to end support that exceeds the user's expectations. Technologies used within the business include Windows, Linux, SQL, HPC, and Azure.

You'll be based in large, modern offices in Reigate, with residential parking available and train links only a 10-minute walk away, and you can work remotely 4 days a week. There is an on-call rota 1 / 6 weeks which is well compensated.

Requirements:

• You have experience in an IT Helpdesk / Software Application Support role
• You have good networking skills
• You have end to end 2^nd line support experience
• You have good knowledge of Microsoft products and services including Azure
• You have excellent customer facing skills and problem-solving abilities
• You have excellent communication and collaboration skills

As a 2^nd Line Application Support you can expect to earn a competitive salary (up to £55k) plus a 10% bonus and 10% employer pension contribution.

Apply today or call to have a confidential discussion about this 2^nd Line Application Support (Azure) role.