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Posted 19 days ago

3rd Line Technician Windows O365 Azure ITIL

Epsom, Surrey | £40,000 - £50,000 per yearManaged by: Client Server Regional Team

3rd Line Technician (Windows O365 Azure ITIL) Epsom to £50k

Do you want to progress your career within a friendly and supportive team environment?

Independent building society that specialises in savings and mortgages is seeking a talented 3rd Line Technician to join their team.

Salary & Benefits:

  • Up to £50k salary
  • Pension (up to 10% contribution)
  • Private Healthcare
  • Life Assurance
  • Company bonus
  • Professional study support

Your Role:

As a 3rd Line Technician, you will provide expert support to end users, resolving complex incidents and processes related to IT and security. You will be handling incoming requests via telephone, email, and the ticketing system, whilst also assisting 1st and 2nd line engineers in escalated incidents. Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365, SaaS applications, and Azure, project-based work, security patching, and mentoring.

Location:

For this role you will be required in the Epsom office 5 days a week. There is parking a 10-minute walk away.

About you:

  • You have experience working in a service desk environment in a 3rd line support function
  • You have experience with desktop and server operating systems, Windows, O365
  • You have a good knowledge of Azure
  • You have scripting experience using Bash or PowerShell
  • You have system administration and networking experience
  • You have experience in an ITIL driven environment
  • You have excellent communication and collaboration skills

As a 3rd Line Technician, you can expect to earn competitive salary (up to £50k) plus benefits.

Apply now to find out more about this 3rd Line Technician (Windows O365 Azure ITIL) role.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Ref: BB/20861/A/KS/090224_1707488778

Apply Now