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Application Support Engineer 2nd line - FinTech

Job Title: Application Support Engineer 2nd line - FinTech
Contract Type: Permanent
Location: Reigate, Surrey
Salary: £40000 - £50000 per annum + bonus + benefits
REF: BB/17769/A/KS/011221_1638367254
Contact Name: Client Server Regional Team
Contact Email:
Job Published: about 2 months ago

Job Description

Application Support Engineer / Analyst (2nd line Microsoft Windows Azure) *Hybrid WfH*. Would you like to advance your career in a supportive technology driven environment? You could be joining a global FinTech, gaining valuable knowledge of financial systems and enjoying a good work / life balance with flexible working.

As a Support Engineer / DevOps you will be responsible for 2nd line technical support across 5-6 financial products. Collaborating with a small team your typical day will be troubleshooting and resolving complex problems; customer problems could be related to database performance, code defects, application configuration, networking, platform and hardware configuration. You'll gather data, carryout tests, replicate problems and use diagnostic tools to resolve problems quickly and efficiently ensuring that all cases are documented and regularly update stakeholders.

There's a remote interview and onboarding process as well as the ability to work at home; in time you will be based in Reigate in modern, open plan offices within a five minute walk of the station; there's a smart casual dress code and a good work / life balance with only two days a week in the office.

*You have experience in a similar Application Support Engineer / Analyst position
*You have a good knowledge of the Microsoft tech stack including Windows OS and SQL Server - ideally Azure too
*You have a good knowledge of basic networking (routers, switches)
*You're collaborative and have excellent communication and client facing skills

As an Application Support Engineer you will earn a competitive salary (to £50k) plus bonus and benefits.

Apply now or call to find out more about this Application Support Engineer opportunity.