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Application Support Engineer

Job Title: Application Support Engineer
Contract Type: Permanent
Location: London, England
Salary: £45000 - £55000 per annum + benefits
REF: BB/15131/A/JR/150420_1586962636
Contact Name: Support Team
Contact Email:
Job Published: about 1 year ago

Job Description

Application Support Engineer (SQL Oracle SaaS). Would you like to use your specialist skills as a catalyst for positive change, balancing customer-facing responsibilities with hands-on technical work? Key partner to the pharmaceutical industries is seeking a capable Application Support Engineer to join their talented global team.

The organisation specialises in leading-edge software products and consultancy services to help clients improve the supply of samples to their vital research processes in life sciences and healthcare.

This Application Support Engineer role is an opportunity to represent an industry-leading organisation; you will be the face of the state-of-the-art core product. You'll forge robust working relationships with an impressive client list, gaining an understanding of individual customer business processes to build a rapport with key stakeholders to translate the products you are representing to positive business results for the customer.

You'll act as a key technical pivot across cross-functional teams, providing on-site installations and upgrades, integration testing and troubleshooting of the core products, utilising modern relational database software like SQL and Oracle. As an Application Support Engineer you'll also partner with Business Analysts to provide an in depth overview of individual products, implementing new features and updating existing systems.

*This company is able to conduct an entirely remote interview and onboarding process during the current circumstances, and you will join an upbeat, successful team based in modern offices in London in due course. In this Application Support Engineer role you'll also have the chance to travel to client sites across the UK and internationally.*

*You have experience in a support / project role of SaaS / data management solutions
*You have relational database experience (SQL, ideally also with Oracle)
*You're proficient with Windows and MS Office
*You're degree educated in a numerate discipline (or have demonstrable equivalent experience)
*You're a professional, self-assured communicator who is confident dealing with stakeholders at all levels of business
*You have first-rate time management skills and are able to prioritise competing project demands efficiently and effectively
*Beneficial: you are familiar with the life science / pharmaceutical industry

As an Application Support Engineer you'll earn a highly competitive salary (to £55k) plus a comprehensive benefits package, including a generous (flexible) holiday allowance, pension, childcare vouchers and more.

You'll be based at offices in South London, close to transport links and an excellent choice of local amenities, where you can enjoy flexible work opportunities and a colourful social calendar.

If you're interested in this Application Support Engineer (SQL Oracle SaaS) role, apply now or call today for a confidential discussion.