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Application Support Engineer SaaS

Job Title: Application Support Engineer SaaS
Contract Type: Permanent
Location: London, England
Salary: £45000 - £55000 per annum + benefits
REF: BB/15131/C/JR/290420_1588146602
Contact Name: Support Team
Contact Email:
Job Published: 12 months ago

Job Description

Application Support Engineer / Technical Support Engineer (SaaS SQL Oracle). Would you like to use your specialist technical skills as a catalyst for positive change?

Key partner to the pharmaceutical industries is seeking a capable Application Support Engineer to join their talented global team.

The organisation specialises in leading-edge software products and consultancy services to help healthcare professionals improve the supply of samples to their vital research processes.

As an Application Support Engineer you will represent the organisation and core product, building relationships with key stakeholders to translate the products you are representing to positive business results for the customer.

You'll act as a key technical pivot across cross-functional teams, providing on-site installations and upgrades, integration testing and troubleshooting of the core products, utilising modern relational database software like SQL and Oracle. As a Technical Support Engineer you'll also partner with Business Analysts to provide an in depth overview of individual products, implementing new features and updating existing systems.

*This company is able to conduct an entirely remote interview and onboarding process during the current circumstances, and you will join an upbeat, successful team based in modern offices in London in due course. In this Application Support Engineer role you'll also have the chance to travel to client sites across the UK and internationally.*

*You have experience in a support / project role of SaaS / data management solutions
*You have relational database experience (SQL, ideally also with Oracle)
*You're proficient with Windows and MS Office
*You're degree educated in a numerate discipline (or have demonstrable equivalent experience)
*You're a professional, self-assured communicator who is confident dealing with stakeholders at all levels of business
*You have first-rate time management skills and are able to prioritise competing project demands efficiently and effectively
*Beneficial: you are familiar with the life science / pharmaceutical industry

As an Application Support Engineer you'll earn a highly competitive salary (to £55k) plus a comprehensive benefits package, including a generous (flexible) holiday allowance, pension, childcare vouchers and more.

If you're interested in this Application Support Engineer / Technical Support Engineer (SaaS SQL Oracle) role, apply now or call today for a confidential discussion.