Client Account Manager - Technology
|Job Title:||Client Account Manager - Technology|
|Salary:||£30000 - £35000 per annum + benefits|
|Contact Name:||Client Server Regional Team|
|Job Published:||about 2 months ago|
You could be joining a SaaS technology company that enable academics to publish and access critical research papers / findings quickly and efficiently via the web.
As a Client Account Manager you will become a product SME, building a comprehensive knowledge of the platform to optimise usage for clients, understand their bespoke requirements and design solutions for while labelled websites. Managing the full client relationship you'll triage and ensure that any client problems are quickly dealt with using JIRA to manage tickets, provide training to client developers, feedback to Product teams to identify revenue generating opportunities and with Engineering to communicate clear technical requirements.
There's currently a fully remote interview and onboarding process as well as the ability to work from home fulltime; in time you'll join a friendly and accomplished team in offices in the Oxford / Abingdon area with the flexibility to work from home three days a week going forward.
*You're a skilled communicator with experience of developing client relationships and working with external providers / partners
*You have excellent organisation skills with meticulous attention to detail and the ability to work on multiple concurrent projects
*You're degree educated in a STEM discipline, Computer Science ideally
As a Client Account Manager you will earn a competitive salary (to £35k) plus benefits.
Apply now or call to find out more about this Client Account Manager / Technical Consultant opportunity.
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