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Client Support Manager - Technology

Job Title: Client Support Manager - Technology
Contract Type: Permanent
Location: Reigate, Surrey
Industry:
Salary: £60000 - £75000 per annum + bonus + benefits
REF: BB/14134/K/KS/040220_1580832764
Contact Name: Client Server Regional Team
Contact Email: csrt@client-server.com
Job Published: 10 months ago

Job Description

Client Support Manager (Windows IIS SQL Active Directory REST). Are you a customer focused technologist seeking a varied role with excellent career progression?

You could be joining a global FinTech within Insurance Risk. As a Client Support Manager you will split your time between support and consultancy; you will be responsible for planning, configuring, installing and rolling-out advanced web based systems that run on the Microsoft platform and providing 2nd / 3rd line support ensuring that high-level technical consultancy is provided to a mercilessly quality conscious client base.

You'll build strong client relationships partnering with them through the full project lifecycle and be the primary point of contact. Responsibilities as a Client Support Manager will encompass project management of large multi-dimensional projects; onsite and remote installation, configuration and support of enterprise software; training clients on installation, running technical workshops and architecting bespoke solutions. You'll become a product expert and provide pre-sales support to professional services consultants and sales teams including managing the RFI / RFP responses.

You will be based in Reigate in modern, open plan offices within a five minute walk of the station; there's a smart casual dress code and a good work / life balance. Travel to client sites is required, usually within London and South East but with opportunities for global travel every six months.

Requirements:

*Experience in a technical client facing role
*Strong communication and presentation skills with the ability to understand, explain and develop complex IT architectures and produce clear, concise documentation
*Strong analytical and technical problem solving skills with a logical mindset and meticulous attention to detail
*A deep understanding of many of the technologies underpinning their solutions: Windows IIS; MS SQL; Active Directory; Window Server; SOAP/REST Web Services; COM; .Net; WCF
*Ability to work fairly autonomously
*Willingness to travel and ability to work throughout the EU without restriction

As a Client Support Manager you will earn a competitive salary (to £75k) plus bonus, 25 days holiday (with the option to buy 5 more, plus your birthday off!) and benefits including up to 10% contributory pension, medical and dental care.

Apply now or call to find out more about this Client Support Manager (Windows IIS SQL Active Directory SOAP REST) opportunity.