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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: Cambridge, Cambridgeshire
Salary: £50000 - £60000 per annum + benefits
REF: BB/16166/D/AT/150721_1626355860
Contact Name: CS Regional BAPM Team
Contact Email:
Job Published: 6 months ago

Job Description

Customer Success Manager (Technology Software). Successful tech start-up is seeking a Customer Success Manager to join a growing team whose breakthrough technology is changing the way people develop software.

As a Customer Success Manager you will be responsible for ensuring that the company's customers are delighted and successful using their products. Your main responsibilities will include; establishing and maintaining long lasting relationships with major accounts, driving a high level of customer satisfaction, supporting customers through the technical deployment phase and demonstrating ROI to customers; advising them on best practise and optimisation.

Based in Cambridge you will be joining a relaxed, informal working environment where you can enjoy company benefits such as continuous training opportunities.

*Previous experience within a similar role for a software or technology company
*Client facing experience
*A solid understanding of software development practises
*Nice to have: experience with CRM software

As a Customer Success Manager you can expect to earn a competitive salary (up to £60k) plus benefits.

Apply today or call to have a confidential discussion about this Customer Success Manager role.