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Desktop Support Engineer

Job Title: Desktop Support Engineer
Contract Type: Permanent
Location: London, England
Salary: £25000 - £38000 per annum + bonus + benefits
REF: BB/14921/A/JR/230320_1584965690
Contact Name: Support Team
Contact Email:
Job Published: about 1 year ago

Job Description

Desktop Support Engineer (Windows MS Office365 Mac OS DHCP). Are you a keen technologist seeking a new challenge?

You could be joining an award-winning cross disciplinary team, working with top of the range tech to support the day to day operation of a very successful software house.

The company is behind household names in online gaming, serving over 24 million players every 15 minutes, and their commitment to technical excellence and cutting edge technology sets them a league apart from their competitors. As a Desktop Support Engineer you'll work within the End User computing team, where you'll have the opportunity for hands on work across escalation response, systems support and project work.

You'll take ownership of Windows and MAC builds, AV solution for desktops, software and patch management systems, as well as administration of Cloud based collaboration tools, Office 365 and Google apps etc. This Desktop Support Engineer role is an ideal opportunity for someone with command line and scripting experience, looking to develop their skill base in a market-leading organisation.

The company wears their culture on the outside - from the pool table to grass carpets, poker tournaments to yoga sessions, you'll be joining a relaxed but professional environment where work is enjoyed.

This is a fantastic chance to craft a truly unique career experience.

*You've worked in a Desktop Support Engineer role and have a strong understanding of helpdesk system / escalation process
*You have experience with Windows 7 & 10 support, troubleshooting and Windows deployment services (Build maintenance WDS/MDT)
*You have experience with Remote User Support and Remote access technologies
*You have knowledge of network, DHCP, DNS and troubleshooting skills
*You're cyber security savvy, you understand contemporary threats and attack vectors and are able to configure and maintain antivirus software
*Desirable: you have strong scripting skills, you have experience using backup recovery software, supporting remote offices, experience with Sophos / VMWare / Snow Software / System monitoring (PRTG)

As a Desktop Support Engineer you will earn a highly competitive salary (to £38k) plus bonus and a comprehensive benefits package, including private medical insurance, subsidised gym membership, travel card loan, enhanced parental leave and more.

If you're interested in this Desktop Support Engineer (Windows MS Office365 Mac OS DHC) role and would like to find out more, apply now or call today.

*Please note: this company is able to conduct an entirely remote interview process during the current circumstances*