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Help Desk Analyst

Posted 11 days ago

Vienna, Austria, €35000 - €45000 per annum + bonus + benefits

Job Type: Permanent

Managed by: Europe Team

Help Desk Analyst Vienna to €45k *Remote Interview*

Help Desk Analyst / Desktop Support Engineer (Windows Linux). Would you like to work on complex and interesting systems that provide daily challenges; collaborate with a friendly and upbeat team and improve your skills via continual learning programmes whilst enjoying a good work / life balance?

As a Help Desk Analyst at this global FinTech business you will be responsible for providing end user support for Windows and Linux PC desktops and laptops as well as iOS and Android mobile devices. As part of a motivated and energetic team you will support the Vienna office from maintaining phone systems, room conferencing systems and printers through to identifying, logging and resolving technical problems with software applications or networks. You'll provide a high level of customer service to internal users and contribute to technical discussions to make the right technology choices for users and the business.

You'll be based in modern offices in Central Vienna; there's a great team environment with regular social / sports / team events as well as personalised training budget.

Driven by technology this company is able to offer a remote interview and onboarding process (as well as the ability to work from home) during the current social distancing measures.

*Strong Windows client management and support experience; Linux experience also required
*Good working knowledge of hardware including PCs, laptops, firewalls, switches, wiring, data communications
*Self organised with the ability to manage multiple tasks and responses to changing priorities
*Strong written and verbal communication skills in both German and English
*Motivated, keen to learn and provide excellent levels of service

As a Help Desk Analyst you will earn a competitive salary (to €45k) plus bonus and benefits including free lunch and paid break, exercise and sports allowance, training budget, break out areas with games as well as quiet spaces.
Apply now!

Ref: 15173/B/KS/140520

REF: LI/15173/B/KS/140520_1589462473

Integrity, Commitment, Quality and Endeavour

"As a software developer working in financial services looking for a role outside the sector... Oliver took this vague request and ran with it, producing specs for roles.... that were exactly what I was looking for... Oliver's and Client Server's cross-sector networks made this move possible, and it's a very unique aspect to their offering."

Stephen - Senior Developer


"Nick (and Client Server in general) are quite different from other recruiters I have dealt with. He takes the time to understand where you are and what you want next so that he can find the right job rather than just any job. The communication throughout the process was perfectly pitched and I'm very happy with the end result."

Julian - Senior Developer​


"I have worked with Client Server before to my satisfaction. They provide a very professional approach, excellent communication and an overall exceptional service in recruitment... David represents those values extremely well... I had no questions unanswered. He has organised the process with flawless precision. I would always recommend him."

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