Helpdesk Engineer - Hedge Fund
|Job Title:||Helpdesk Engineer - Hedge Fund|
|Salary:||£25000 - £30000 per annum + bonus + benefits|
|Contact Name:||Support Team|
|Job Published:||about 2 months ago|
As a Helpdesk Engineer you will support the company's internal users (approximately 250 staff), dealing with 1st line support issues. You'll be the first point of contact, responding to users promptly and acknowledging all incidents and requests. You'll troubleshoot and resolve issues for all users including senior stakeholders, prioritising your workload, escalating common issues and pro-actively recognising issues that may become a larger problem. There's also project based work to get involved with such as introducing a new asset tracking system.
You'll be able to become a specialist Helpdesk Engineer or progress your career to 2nd line support, networking / server issues in time.
*Experience in a similar Helpdesk Engineer / 1st line Support role
*Good knowledge of Microsoft technologies including Office 365, Active Directory and Windows 10
*Strong analysis and problem solving abilities
*Excellent communication and customer service skills, comfortable liaising and collaborating with all areas of the business and communicating with 3rd parties
As a Helpdesk Engineer you will earn a competitive salary (to £30k) plus bonus and benefits.
Apply now or call to find out more about this Helpdesk Engineer opportunity.
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