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Helpdesk Manager Apple MacOS Google Workspace

Job Title: Helpdesk Manager Apple MacOS Google Workspace
Contract Type: Permanent
Location: London, England
Industry:
Salary: £48000 - £55000 per annum + benefits
REF: BB/16769/C/KS/240821_1629810936
Contact Name: Support Team
Contact Email: support@client-server.com
Job Published: 2 months ago

Job Description

Helpdesk Manager / Senior Support Engineer (Apple MacOS Workspace G-Suite iOS). Would you like to progress your career in a senior role with leadership responsibilities at a fast growing tech company? The core product is a highly complex data centric platform that enables industry leaders to network, search and share knowledge and market insights.

As a Helpdesk Manager you will manage a small team to help ensure continuous uptime, acting as the escalation point for complex support issues. You'll remain hands-on and also take ownership of project based work including new technology roll-outs, office relocations, expansions and home office / remote locations whilst providing leadership, 1-2-1s and setting an example of good practice.

Driven by technology this company can offer a remote interview / onboarding process and remote working / work from home, with some flexibility going forward.

Requirements:
*You have experience of leading a small team and supporting users in a helpdesk / Support Engineer role within a large scale corporate environment
*You have a deep understanding of Apple hardware, MacOS, iOS; ideally an Apple Genius
*You have a good understanding of networking fundamentals, ideally with experience of Cisco Meraki stack
*You have a good knowledge of G-Suite / Google Workspace administration
*You're collaborative and pragmatic with excellent communication / customer service skills, happy to provide mentoring and team leadership

As a Helpdesk Manager you will earn a competitive salary (to £55k) plus benefits.

Apply now or call to find out more about this Helpdesk Manager  / Senior Support Engineer (Apple MacOS Workspace G-Suite iOS) opportunity.