London, England, £55000 - £65000 per annum + benefits
Job Type: Permanent
Managed by: Support Team
Helpdesk Manger / Senior Support Engineer (Apple MacOS Workspace G-Suite iOS). Would you like to progress your career in a senior role with leadership responsibilities at a fast growing tech company? The core product is a highly complex data centric platform that enables industry leaders to network, search and share knowledge and market insights.
As a Helpdesk Manger you will manage a small team to help ensure continuous uptime, acting as the escalation point for complex support issues. You'll remain hands-on and also take ownership of project based work including new technology roll-outs, office relocations, expansions and home office / remote locations whilst providing leadership, 1-2-1s and setting an example of good practice.
Driven by technology this company can offer a remote interview / onboarding process and remote working / work from home, with some flexibility going forward.
*You have experience of leading a small team and supporting users in a helpdesk / Support Engineer role within a large scale corporate environment
*You have a deep understanding of Apple hardware, MacOS, iOS; ideally an Apple Genius
*You have a good understanding of networking fundamentals, ideally with experience of Cisco Meraki stack
*You have a good knowledge of G-Suite / Google Workspace administration
*You're collaborative and pragmatic with excellent communication / customer service skills, happy to provide mentoring and team leadership
As a Helpdesk Manger you will earn a competitive salary (to £65k) plus benefits.
Apply now or call to find out more about this Helpdesk Manger / Senior Support Engineer (Apple MacOS Workspace G-Suite iOS) opportunity.