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Helpdesk Manger Apple MacOS Google Workspace

Posted 20 days ago

London, England, £55000 - £65000 per annum + benefits

Job Type: Permanent

Managed by: Support Team

Helpdesk Manger / Senior Support Engineer (Apple MacOS Workspace G-Suite iOS). Would you like to progress your career in a senior role with leadership responsibilities at a fast growing tech company? The core product is a highly complex data centric platform that enables industry leaders to network, search and share knowledge and market insights.

As a Helpdesk Manger you will manage a small team to help ensure continuous uptime, acting as the escalation point for complex support issues. You'll remain hands-on and also take ownership of project based work including new technology roll-outs, office relocations, expansions and home office / remote locations whilst providing leadership, 1-2-1s and setting an example of good practice.

Driven by technology this company can offer a remote interview / onboarding process and remote working / work from home, with some flexibility going forward.

*You have experience of leading a small team and supporting users in a helpdesk / Support Engineer role within a large scale corporate environment
*You have a deep understanding of Apple hardware, MacOS, iOS; ideally an Apple Genius
*You have a good understanding of networking fundamentals, ideally with experience of Cisco Meraki stack
*You have a good knowledge of G-Suite / Google Workspace administration
*You're collaborative and pragmatic with excellent communication / customer service skills, happy to provide mentoring and team leadership

As a Helpdesk Manger you will earn a competitive salary (to £65k) plus benefits.

Apply now or call to find out more about this Helpdesk Manger / Senior Support Engineer (Apple MacOS Workspace G-Suite iOS) opportunity.

REF: BB/16769/C/KS/030122_1641200555

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