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Helpdesk Support Analyst Office 365

Job Title: Helpdesk Support Analyst Office 365
Contract Type: Permanent
Location: Hastings, East Sussex
Industry:
Salary: £25000 - £30000 per annum + benefits
REF: BB/16738/E/KS/230821_1629705509
Contact Name: Client Server Regional Team
Contact Email: csrt@client-server.com
Job Published: 4 months ago

Job Description

Helpdesk Support Analyst / Engineer (Windows Microsoft Office 365) *Remote Interview WfH*. Would you like to progress your career, with continual learning and training opportunities? You could be joining one of the country's leading internet providers (ISP).

As a Helpdesk Support Analyst you will support clients, mainly SMEs across a range of services including Microsoft Cloud Services, data centre hosting and server infrastructure. You'll be collaboratively problem solving within a small team and will be supported to reach your full potential via mentoring and training plans.

The company can offer a remote interview and onboarding process as well as the ability to work from home; you'll join the team in an office by the coast in Hastings for initial training and then have the flexibility to work from home part of the week if desired.

Requirements:
*You have commercial experience in a similar IT / technical support role
*You're a great communicator and able to form strong working relationships - both internally and with clients to provide excellent customer service
*You have a good working knowledge of Microsoft Office 365 and a good understanding of telephony and broadband technologies
*You're familiar with cloud based environments
*Knowledge of any of the following would be an advantage but not necessary as you can pick them up on the job: Microsoft Azure, AWS, Hyper-V, VMWare, Windows Server 2016/2019, Exchange Server and Cloud PBX or IP Telephony

As a Helpdesk Support Analyst you will earn a competitive salary (to £30k) plus benefits.

Apply now or call to find out more about this Helpdesk Support Analyst (1st / 2nd line Windows Microsoft Office 365) opportunity.