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Helpdesk Support Engineer Windows

Job Title: Helpdesk Support Engineer Windows
Contract Type: Permanent
Location: Coventry, West Midlands, W. Midlands, England
Salary: £22000 - £27000 per annum + bonus + benefits
REF: BB/14087/B/KS/160919_1568631024
Contact Name: Client Server Regional Team
Contact Email:
Job Published: about 1 year ago

Job Description

Helpdesk Support Engineer / 2nd Line Support Analyst (Windows IT Support). Looking for an opportunity to utilise and develop your Helpdesk Support Engineer skills within a collaborative, professional and globally expanding company?

Successful FinTech is seeking a Helpdesk Support Engineer to be responsible for responding to and resolving all incoming requests and incidents to the Service Desk (via email, portal and phone) in a professional and timely manner. Other responsibilities will include; ad hoc troubleshooting, setup, deploying and installing computer equipment, mentoring more junior members of the team and acting as an escalation point for other members of the team.

Based in Coventry, you will be joining a friendly and collaborative team within a flat structured business. You can enjoy a comprehensive benefits package including 25 days holiday, half a day off on your birthday, 4% pension and a 10% bonus.

*Previous experience within an IT Service Desk role
*Good knowledge of Windows 7
*Strong problem solving skills
*Excellent communication and collaboration skills
*Desirable: Exchange Server, SQL, Networking

As a Helpdesk Support Engineer (Windows) you can expect to earn a competitive salary (up to £27k) plus bonus and benefits.

Apply today or call to have a confidential discussion about this Helpdesk Support Engineer Helpdesk Support Engineer / 2nd Line Support Analyst (Windows) role.