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Helpdesk Support Engineer - Windows Linux

Job Title: Helpdesk Support Engineer - Windows Linux
Contract Type: Permanent
Location: Cambridge, Cambridgeshire
Salary: £22000 - £26000 per annum + benefits
REF: BB/14873/A/JR/300120_1580402467
Contact Name: Client Server Regional Team
Contact Email:
Job Published: about 1 year ago

Job Description

Helpdesk Support Engineer (1st Line Windows macOS Linux MS Server Azure). Are you an enthusiastic, tech-driven Helpdesk Support Engineer looking for an opportunity to expand your skills and support operation in a global software house?

The company's core software is at the forefront of remote access technology and is used by millions of people worldwide, from individual home users to international technology conglomerates.

As a Helpdesk Support Engineer you will work with the Systems Team to support users in a fast-moving IT environment, taking ownership of a variety of technical issues from identification through to resolution.

You'll report directly to the Systems Lead and will have the opportunity to benefit from talented internal teams of support engineers and developers, growing your skills and expanding your career.

This Helpdesk Support Engineer role backs a healthy work / life balance, with a 35-hour week plus flexible work opportunities. You'll be based at offices in Cambridge City centre a short walk from a variety of local facilities, where you can enjoy a casual dress code and a relaxed, sociable atmosphere.


*You have experience supporting Windows Desktop OS and MS Applications
*You have a solid understanding of desktop and laptop hardware
*You have good troubleshooting skills, and can relay complex technical information to a variety of audiences
*You are a passionate technologist, keen to develop your skills
*Beneficial: experience with Linux OS, automated build technologies, MS Azure

As a Helpdesk Support Engineer you will earn a highly competitive salary (to £26k) plus an attractive benefits package, including a generous pension contribution, private dental and medical care and more.