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IT Service Desk Analyst Windows SCCM

Job Title: IT Service Desk Analyst Windows SCCM
Contract Type: Permanent
Location: London, England
Industry:
Salary: £25000 - £30000 per annum + bonus + benefits
REF: BB/14674/A/KS/130120_1578910480
Contact Name: Support Team
Contact Email: support@client-server.com
Job Published: 8 months ago

Job Description

IT Service Desk Analyst (Windows Support SCCM). Looking for an opportunity to utilise and develop your IT Service Desk Analyst skills within a collaborative, professional and globally expanding company?

Successful FinTech is seeking an IT Service Desk Analyst to be responsible for responding to and resolving all incoming requests and incidents to the Service Desk (via email, portal and phone) in a professional and timely manner. Other responsibilities will include; ad hoc troubleshooting, setup, deploying and installing computer equipment including managing the desktop estate for around 250 users. You'll also be able to get involved with a major project to move to Office 365 and Azure in the coming year.

Based in South West Central London, you will be joining a friendly and collaborative team within a flat structured business. You can enjoy a comprehensive benefits package including 25 days holiday, half a day off on your birthday, 4% pension and a 10% bonus.

Requirements:

*Previous experience within an IT Service Desk role, used to working with SLAs and providing a high level of customer service
*Good knowledge of Windows 7
*Strong analysis and problem solving skills
*Excellent communication and collaboration skills
*Ideally you will be SCCM certified and have
*Desirable: Exchange Server, SQL, Networking

As an IT Service Desk Analyst (Windows) you will earn a competitive salary (up to £30k) plus bonus and benefits.

Apply today or call to find out more about this IT Service Desk Analyst (Windows) role.