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IT Support Engineer - Cloud Networking SaaS

Job Title: IT Support Engineer - Cloud Networking SaaS
Contract Type: Permanent
Location: Uxbridge, London
Salary: £50000 - £60000 per annum + benefits
REF: BB/17808/B/KS/221221_1640160731
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 5 months ago

Job Description

IT Support Engineer (Cloud Networking SaaS Infrastructure) *Hybrid WfH*. Do you have a broad range of IT knowledge and support skills? You could be progressing your career at a fast growing cybersecurity company that has experienced great success in the last few years, winning multiple industry awards for their ground breaking technology.

As an IT Support Engineer you will join a team responsible for managing the infrastructure, applications and responding to issues within an ISO27001 environment. You'll provide support across a wide range of open source technologies as well as cloud based SaaS solutions including Google Workspace, Slack and Zoom, AWS infrastructure and GCP. There's a variety of tasks and projects to get involved with generated by a ticket desk from 2nd line support queries through to large scale automation projects and bespoke client requests.

The company prides itself on innovation; you'll be keen to keep up to date with new and emerging technologies and trends. You will receive training and mentoring from senior colleagues and be supported to reach your full potential.

There's currently a remote interview and onboarding process as well as the ability to work from home; in the coming months you'll join colleagues in the Uxbridge office 1-2 days a week (or more if desired); the company can help with relocation.

*You have experience in a similar, highly technical IT / Infrastructure / Application Support position
*You have a strong knowledge of network technologies and protocols including LAN/WAN, DNS, DHCP, Wi-Fi, Ethernet, IP Routing, Layer 2, Switching, VPN, Firewalls
*You have experience with some or all of the following: ISO27001 compliance processes, Windows and Mac Group Policy scripting (SCCM, Endpoint Manager, JAMF); Cloud administration, Google Workspace, MDM, Windows and Linux OS, Active Directory
*You have a genuine enthusiasm for technology - are keen to learn and share knowledge with other in a collaborative environment

As an IT Support Engineer you will earn a competitive salary (to £60k) plus benefits.

Apply now or call to find out more about this IT Support Engineer (Cloud Networking SaaS Infrastructure) opportunity.