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IT Support Engineer - Mac OS

Job Title: IT Support Engineer - Mac OS
Contract Type: Permanent
Location: London, England
Salary: £32000 - £34000 per annum + benefits
REF: BB/16213/A/JR/170321_1615980000
Contact Name: Support Team
Contact Email:
Job Published: 6 months ago

Job Description

IT Support Engineer (MacOS iOS helpdesk) Would you like an opportunity to accelerate your career and develop your skills in a hyper-growth scale up?

By using cutting-edge technology, the organisation helps global investment and business professionals connect to a dynamic network of industry experts and execution, across the world. Their service is in constant demand, and their trajectory of growth is set to continue.

This company is seeking an ambitious IT Support Engineer with experience of supporting MacOS hardware to join their Technical Operations team. As a thriving digital business, continuous uptime and a smooth IT experience is central to their success, so this is an exciting chance to make an immediate impact.

As an IT Support Engineer you'll provide first-tier online and in-person support to the office. You'll take ownership of troubleshooting tech issues (both in person and remotely) including helpdesk operations, configuring and deploying Macs and ensuring new joiners can integrate seamlessly.

You'll play an integral role in supporting the wider team to succeed. There is scope to progress in this role, and you'll have the chance to move towards more complex application support and networking.

The ideal candidate will be a confident, proactive self-starter with a wealth of experience in supporting MacOS hardware and a good client/ business-facing character.

If you're excited the prospect of being equally challenged and supported to succeed, in a modern technical environment that is defined by innovation, this could be the role for you.
*Please note: This company can offer a remote interview and onboarding process during the current social distancing measures. You'll join City-based offices in due course, where you'll benefit from some continued flexible work opportunities*

*You're degree educated (Computer Science or related discipline)
*You have commercial experience in an IT Support / helpdesk role, specifically working with MacOS
*You have a strong understanding of computer hardware (MacOS/ iOS)
*You are naturally analytical and a keen problem-solver
*You are a pragmatic, professional communicator who works well both in a team and independently

As an IT Support Engineer you'll earn a highly competitive salary (to £34k) plus a comprehensive benefits package.

If you are interested in this IT Support Engineer (MacOS iOS helpdesk) opportunity, apply now or get in touch today to find out more.