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IT Support Engineer / Team Lead

Job Title: IT Support Engineer / Team Lead
Contract Type: Permanent
Location: Crawley, West Sussex
Industry:
Salary: £55000 - £65000 per annum + benefits
REF: BB/16421/A/KS/190421_1618848102
Contact Name: CS Regional BA/PM Team
Contact Email: csrt.bapm@client-server.com
Job Published: 7 months ago

Job Description

IT Support Engineer / Team Lead (1-3rd Line Security Networking). Do you have a broad range of IT support and leadership experience?

You could be joining a global technology company that uses supercomputers to map and analyse the ocean floor and progressing your career in a senior, hands-on role.

As the IT Support Engineer / Team Lead you will manage a small team responsible for 1st to 3rd technical support, reporting to the IT Manager. There's a broad scope of responsibilities from direct end user support, planning and implementation of systems through to monitoring Information Security performance to identify vulnerabilities in the current network, end points and servers.

You will set the standards and ensure processes are in place and being adhered to as well as representing and promoting the teams work to internal stakeholders across the business. There is huge scope for career progression into a senior management role as the company scales with ambitious growth plans.

There's currently a remote interview and onboarding process as well as the ability to work from home; in time you'll join colleagues in the Crawley / Gatwick office.

Requirements:
*You have a broad range of IT support experience
*You have experience of managing small teams on a large scale enterprise Helpdesk
*You have excellent planning, time management and prioritisation skills
*You have advanced communication skills, are able to inspire and motivate as well as manage business stakeholders and provide high levels of customer service

As an IT Support Engineer / Team Lead you will earn a competitive salary (to £65k) plus benefits.

Apply now or call to find out more about this IT Support Engineer / Team Lead opportunity.