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IT Support Specialist

Job Title: IT Support Specialist
Contract Type: Permanent
Location: Frankfurt am Main, Hessen
Salary: €50000 - €55000 per annum + bonus + benefits
REF: BB/14682/A/KS/231219_1577117058
Contact Name: Europe Team
Contact Email:
Job Published: about 1 year ago

Job Description

IT Support Specialist London to €55k

IT Support Specialist / Engineer (Windows OS Mobile Desktop German speaker). Would you like to join the world's largest FinTech and work on complex technically challenging systems, with continual learning opportunities within a supportive and diverse environment?

As an IT Support Specialist you'll support clients / traders in their daily operations as well as internal users, ensuring the company's complex trading software is up and running efficiently. You will join a small, local team providing technical support via the telephone and onsite support as well as maintaining the internal infrastructure including data centre operations. There's a variety of work from easy fixes to installing a router onsite. You'll build effective client relationships, providing outstanding levels of customer service.

You'll be working on a variety of projects and will receive training to progress your career. Friendly team environment in Frankfurt City centre.

*Strong experience with Windows OS, Mobile platforms (Android / iOS) and Desktop support
*English and German professional level language skills
*Customer service focussed with strong listening and problem solving abilities
*Valid driving license
*Nice to haves: Routers, TCP/IP, LAN / WAN technologies, SQL, experience within a financial services environment

As an IT Support Specialist you will earn a competitive salary (to €55k) plus bonus and benefits package.

Apply now!

Ref: 13398/A/KS/231219