Job Description
IT Support Specialist / Engineer (Windows OS Mobile Desktop German speaker). Would you like to join the world's largest FinTech and work on complex technically challenging systems, with continual learning opportunities within a supportive and diverse environment?
As an IT Support Specialist you'll support clients / traders in their daily operations as well as internal users, ensuring the company's complex trading software is up and running efficiently. You will join a small, local team providing technical support via the telephone and onsite support as well as maintaining the internal infrastructure including data centre operations. There's a variety of work from easy fixes to installing a router onsite. You'll build effective client relationships, providing outstanding levels of customer service.
You'll be working on a variety of projects and will receive training to progress your career. Friendly team environment in Frankfurt City centre.
Requirements:
*Strong experience with Windows OS, Mobile platforms (Android / iOS) and Desktop support
*English and German professional level language skills
*Customer service focussed with strong listening and problem solving abilities
*Valid driving license
*Nice to haves: Routers, TCP/IP, LAN / WAN technologies, SQL, experience within a financial services environment
As an IT Support Specialist you will earn a competitive salary (to €55k) plus bonus and benefits package.
Apply now!
Ref: 13398/A/KS/231219
