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Implementation Consultant - CRM Solutions Delivery

Job Title: Implementation Consultant - CRM Solutions Delivery
Contract Type: Permanent
Location: Reading, Berkshire
Salary: £40000 - £55000 per annum + benefits
REF: BB/16069/D/JR/090321_1615287012
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 8 months ago

Job Description

Implementation Consultant (CRM Solutions Delivery) Industry-leading technology company that specialise in cutting-edge CRM solutions is seeking a skilled Implementation Consultant to take ownership of implementation work across the entire customer journey, from pre-sales to handover to the support team.

The company have created an affordable, feature-rich and cloud-based CRM solution that empowers mid-market organisations to efficiently acquire, convert and retain customers.

As an Implementation Consultant, you'll deliver both on-site and web-based training, and will be given a £5k car to travel to client sites across the UK. You'll collaborate with key individuals across the process, from customers to other consultants and core stakeholders to identify user requirements and ensure the design and realisation of functional solutions are fit for purpose and aligning with customer business objectives.
You'll then define project plans to guide customers through a successful implementation, navigating competing demands of concurrent projects and implementations to ensure milestones are met and customer expectations are achieved.

*Please note: this company is able to offer a remote interview and onboarding process during the current social distancing measures. Going forward, you'll split your time between on-site work at client locations and in-office work*

*You have strong CRM knowledge and keep pace with the latest CRM market trends
*You have experience working with clients from requirements analysis through to solution delivery
*You're a proactive communicator who can form robust working relationships at any level of business
*You're a confident, self-assured communicator and have a strong client-facing, professional character
*You have excellent communication skills

As an Implementation Consultant you will earn a highly competitive salary (to £55k) plus a comprehensive benefits package.

If you are interested in this Implementation Consultant (CRM Solutions Delivery) opportunity, apply now or get in touch today to find out more.