Job Description
Implementation Manager (Client Onboarding SaaS) *Hybrid WfH*. Are you a tech savvy Implementation Manager / Client Onboarding consultant seeking a new opportunity?
You could be progressing your career at a successful SaaS software house with a market leading sales automation platform that is expanding its presence in Germany.
As an Implementation Manager you will be responsible for multiple concurrent projects with a focus on Client Onboarding; you'll liaise closely with customers to gather requirements, develop and execute effective and efficient onboarding strategies and troubleshoot any technical issues that are identified. You'll own your assigned projects across onboarding, troubleshooting, increasing adoption, ensuring retention and maintaining a high level of customer satisfaction.
There's a remote interview and onboarding process and you can continue to work from home; in time you'll join colleagues in a new office in Munich for 1-2 days a week.
Requirements:
*You have experience of managing Implementation and / or Client Onboarding projects in a SaaS environment
*You have experience of managing multiple, concurrent projects at clients of varying sizes and complexity
*You have excellent analysis, planning, organisation and communication skills - you're able to build effective client relationships that add value
*You have both German and English language fluency
As an Implementation Manager / Client Onboarding Consultant you will earn a competitive salary (to €70,000) plus benefits.
Apply now!
Ref: 18150/A/KS/180322
