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Junior Application Support Analyst - Computer Science

Job Title: Junior Application Support Analyst - Computer Science
Contract Type: Permanent
Location: London, England
Salary: £35000 - £45000 per annum + benefits
REF: BB/14058/D/KS/031019_1570113491
Contact Name: Support Team
Contact Email:
Job Published: 12 months ago

Job Description

Junior Application Support Analyst / Technical Support Consultant (Java .Net Computer Science IT).

Would you like to gain valuable knowledge of financial trading systems whilst working in a relaxed software house environment, receiving mentoring from a supportive team?

Market leading financial software house providing real-time web connectivity market data and trading services to investment banks and other financial institutions worldwide is a seeking a bright, enthusiastic Application Support Engineer with good technical know-how.

As a Junior Application Support Analyst you'll join the Service Desk responsible for providing 2nd / 3rd line technical support for customers' web based trading systems. Responsibilities will include eliciting diagnostic information from the customer, performing analysis and working with developers to review product code and work with parts of the customers' code to replicate issues that they are experiencing. You'll develop strong working relationships with clients and ensure that their requirements and expectations are managed in a professional manner.
Offices based in the City with a friendly, software house environment.

*Degree educated 2.1 or above; Computer Science preferred
*Experience of providing technical support for software systems / applications
*Good knowledge of Java and / or .Net code
*Excellent written and verbal communication and interpersonal skills
*Advanced analysis and problem solving abilities

As a Junior Application Support Analyst you will earn a highly competitive salary (to £45k), 23 days holiday (increasing to 27), free breakfast bar and a range of benefits including pension, private medical / dental, gym membership and much more.

Apply now or call to find out more about this Junior Application Support Analyst opportunity.