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Junior Helpdesk Support Engineer

Job Title: Junior Helpdesk Support Engineer
Contract Type: Permanent
Location: Hastings, East Sussex
Industry:
Salary: £22000 - £26000 per annum + benefits
REF: BB/16738/A/KS/190122_1642580539
Contact Name: Client Server Regional Team
Contact Email: csrt@client-server.com
Job Published: 4 months ago

Job Description

Junior Helpdesk Support Engineer (1st / 2nd line Office 365). Would you like to progress your career, with continual learning and training opportunities? You could be joining one of the country's leading internet providers (ISP).

As a Junior Helpdesk Support Engineer you will support clients, mainly SMEs across a range of services including Microsoft Cloud Services, data centre hosting and server infrastructure. You'll be collaboratively problem solving within a small team and will be supported to reach your full potential via mentoring and training plans.

You'll join the team in an office by the coast in Hastings and have the flexibility to work from home 1 day a week if desired.

Requirements:
*You have commercial experience in a similar IT support role
*You're a great communicator and able to form strong working relationships - both internally and with clients to provide excellent customer service
*You have a good working knowledge of Microsoft Office 365 and a good understanding of telephony and broadband technologies
*You're familiar with cloud based environments
*Knowledge of any of the following would be an advantage but not necessary as you can pick them up on the job: Microsoft Azure, AWS, Hyper-V, VMWare, Windows Server 2016/2019, Exchange Server and Cloud PBX or IP Telephony

As a Junior Helpdesk Support Engineer you will earn a competitive salary (to £28k) plus benefits.

Apply now or call to find out more about this Junior Helpdesk Support Engineer opportunity.