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Junior IT Helpdesk Technician

Job Title: Junior IT Helpdesk Technician
Contract Type: Permanent
Location: Hastings, East Sussex
Salary: £24000 - £28000 per annum + benefits
REF: BB/16118/F/JR/210421_1618993105
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 5 months ago

Job Description

Junior IT Helpdesk Technician / Support Engineer (Microsoft Office 365 Cisco) Are you a tech-driven individual looking for an opportunity to kick-start your career in a highly successful company?

If you'd like to join this market-leading internet service provider in an exciting role that combines rewarding technical challenges, support and ownership; read on.
The company is looking for a Junior IT Helpdesk Technician to join their collaborative team.

Not only will you have the chance to directly support clients across a range of services including Microsoft Cloud Services, data centre hosting and server infrastructure, you'll benefit from a highly supportive environment where you will be guided to reach your potential, with training plans and access to support from more senior colleagues.

*Please note: if successful in this role you'll attend the office to complete your training. Once you have completed this and passed your probation, you'll have some flexible work opportunities, alongside visits to the company's data centres and client sites.

The company offices are open plan and situated right on the coast, with free parking and easy access to a range of great local facilities*

*You have commercial experience in a similar technical / IT support role
*You have good communication skills and a strong client-facing character
*You're a team player who can form robust working relationships
*You have a working knowledge of Microsoft Office 365 and an understanding of telephony and broadband technologies
*You're familiar with cloud-based environments
*Knowledge of any of the following is advantageous (not essential as you will learn on the job) Microsoft Azure, AWS, Hyper-V, VMWare, Windows Server 2016/2019, Exchange Server and Cloud PBX or IP Telephony

As a Junior IT Helpdesk Technician / Support Engineer you'll earn a highly competitive salary (to £28k) plus a comprehensive benefits package.

If you are interested in this Junior IT Helpdesk Technician / Support Engineer (Microsoft Office 365 Cisco) opportunity, apply now or get in touch today to find out more.