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Junior IT Support Engineer - 1st 2nd Line

Job Title: Junior IT Support Engineer - 1st 2nd Line
Contract Type: Permanent
Location: Hastings, East Sussex
Salary: £24000 - £28000 per annum + benefits
REF: BB/16118/D/JR/010421_1617344969
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 10 months ago

Job Description

Junior IT Support Engineer (Microsoft Office 365 Cisco) Do you enjoy solving technical problems?

Are you looking for an opportunity to grow your technical support skills in a market-leading company, with the opportunity to directly support clients across a range of services?

You could join this successful ISP company, who bring together technical expertise and quality technology to provide clients with a bespoke, dependable service.

They are seeking a tech-driven Junior IT Support Engineer to join their collaborative team and provide support services including Microsoft Cloud Services, data centre hosting and server infrastructure.

Not only will you have the chance to get involved in critical projects, you'll be supported to reach your potential with training plans and access to support from more senior colleagues.

*Please note: if successful in this role you'll attend the office to complete your training. Once you have completed this and passed your probation, you'll have some flexible work opportunities, alongside visits to the company's data centres and client sites.

The company offices are open plan and situated right on the coast, with free parking and easy access to a range of great local facilities*

*You have commercial experience in a similar technical / IT support role
*You have excellent communication skills and a strong client-facing character
*You're a team player who can form robust working relationships with technical colleagues
*You have a good working knowledge of Microsoft Office 365 and a good understanding of telephony and broadband technologies
*You're familiar with cloud-based environments
*Knowledge of any of the following is advantageous (not mandatory as you will learn on the job) Microsoft Azure, AWS, Hyper-V, VMWare, Windows Server 2016/2019, Exchange Server and Cloud PBX or IP Telephony

As a Junior IT Support Engineer you'll earn a highly competitive salary (to £28k) plus a comprehensive benefits package.

If you are interested in this Junior IT Support Engineer (Microsoft Office 365 Cisco) opportunity, apply now or get in touch today to find out more.