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Junior IT Support Engineer

Job Title: Junior IT Support Engineer
Contract Type: Permanent
Location: Newbury, Berkshire
Industry:
Salary: £20000 - £25000 per annum + benefits
REF: BB/17066/A/AT/110821_1628693841
Contact Name: Client Server Regional Team
Contact Email: csrt@client-server.com
Job Published: about 1 month ago

Job Description

Junior IT Support Engineer (Tickets Networking Desktop). Hugely successful IT distributor that works with a number of well-known tech companies such as Zoom and Microsoft Teams is seeking a bright and driven Junior IT Support Engineer to join their team.

As a Junior IT Support Engineer you'll be responsible for handling IT tickets, prioritising issues based on the severity and impact on the business and responding to these tickets within a timely manner. You'll take complete ownership of the ticketing system and manage any issues raised through to resolution.

Based in Berkshire you'll be joining a friendly and supportive company that have a great culture. You won't be expected to be in the office every day and once you're up to speed you can WFH 1 - 2 days per week.

Requirements:
*Commercial experience in a IT Support role
*Good understanding of how ticketing works (troubleshooting and resolving issues)
*Strong problem solving skills
*Excellent communication and collaboration skills

As a Junior IT Support Engineer you can expect to earn a competitive salary (up to £25k) plus benefits.

Apply today or call to have a confidential discussion about this Junior IT Support Engineer role.