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Junior Service Delivery Manager - Finance

Job Title: Junior Service Delivery Manager - Finance
Contract Type: Permanent
Location: London, England
Salary: £30000 - £40000 per annum + benefits
REF: BB/16120/A/KS/260221_1614335133
Contact Name: Business Analysis and Project Management Team
Contact Email:
Job Published: 9 months ago

Job Description

Junior Service Delivery Manager. Are you a bright, ambitious, data centric Service Delivery Manger? You could be progressing your career with tailor made training programmes at one of the world's biggest providers of secure financial messaging services used by major financial institutions and Investment Banks across the globe.

As a Junior Service Delivery Manager you will monitor, control and maintain service quality of trade ordering systems, continually seeking improvements of the ordering process. You'll facilitate communication and work across teams including the observer team for monthly KPI analysis, the on-boarding teams for go-live approvals; support teams to escalate any issues and root cause analysis as well as product management in weekly implementation meetings.
There's a broad scope of responsibilities; you'll receive training and mentoring within a supportive environment that will enable you to reach your full potential as a Service Delivery Manager.

The company is able to offer a remote interview and onboarding process during the current social distancing measures; going forward, you'll split your time between onsite work with clients and at the London-based offices, with 1-2 days a week at home depending on the project / workload.

*Commercial experience in a Delivery Manager or similar technical service orientated role
*You have advanced communication and relationship management skills; you're able to facilitate communication between teams and drive stakeholder engagement
*You have good data analysis skills and are able to implement a methodology for measuring success KPIs
*You're familiar with business management and automation technology for the modelling of business processes
*You have experience in a financial services environment
*You're degree educated

As a Junior Service Delivery Manager you will earn a competitive salary (to £40k) plus benefits including a personal £5k training budget.

Apply now or call to find out more about this Junior Service Delivery Manager opportunity.