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Junior Support Engineer 1st / 2nd line

Job Title: Junior Support Engineer 1st / 2nd line
Contract Type: Permanent
Location: Hastings, East Sussex
Salary: £22000 - £26000 per annum + benefits
REF: BB/16738/F/KS/100122_1641809716
Contact Name: Client Server Regional Team
Contact Email:
Job Published: 4 months ago

Job Description

Junior Support Engineer / Application Support (1st / 2nd line Office 365). Would you like to progress your career, with continual learning and training opportunities? You could be joining one of the country's leading internet providers (ISP).

As a Junior Support Engineer you will support clients, mainly SMEs across a range of services including Microsoft Cloud Services, data centre hosting and server infrastructure. You'll be collaboratively problem solving within a small team and will be supported to reach your full potential via mentoring and training plans.

You'll join the team in an office by the coast in Hastings and have the flexibility to work from home 1 day a week if desired.

*You have commercial experience in a similar IT support role
*You have a valid UK driving license
*You're a great communicator and able to form strong working relationships - both internally and with clients to provide excellent customer service
*You have a good working knowledge of Microsoft Office 365 and a good understanding of telephony and broadband technologies
*You're familiar with cloud based environments
*Knowledge of any of the following would be an advantage but not necessary as you can pick them up on the job: Microsoft Azure, AWS, Hyper-V, VMWare, Windows Server 2016/2019, Exchange Server and Cloud PBX or IP Telephony

As a Junior Support Engineer you will earn a competitive salary (to £26k) plus benefits.

Apply now or call to find out more about this Junior Support Engineer opportunity.