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Junior Support Engineer 1st / 2nd line

Job Title: Junior Support Engineer 1st / 2nd line
Contract Type: Permanent
Location: Hastings, East Sussex
Salary: £22000 - £28000 per annum + benefits
REF: BB/16118/C/KS/040321_1614858842
Contact Name: Client Server Regional Team
Contact Email:
Job Published: about 1 year ago

Job Description

Junior Support Engineer / Application Support (1st / 2nd line Office 365). Would you like to progress your career, with continual learning and training opportunities? You could be joining one of the country's leading internet providers (ISP).

As a Junior Support Engineer you will support clients, mainly SMEs across a range of services including Microsoft Cloud Services, data centre hosting and server infrastructure. You'll be collaboratively problem solving within a small team and will be supported to reach your full potential via mentoring and training plans.

The company can offer a remote interview and onboarding process as well as the ability to work from home; you'll join the team in an office by the coast in Hastings for initial training and then have the flexibility to work from home part of the week if desired.

*You have commercial experience in a similar IT support role
*You're a great communicator and able to form strong working relationships - both internally and with clients to provide excellent customer service
*You have a good working knowledge of Microsoft Office 365 and a good understanding of telephony and broadband technologies
*You're familiar with cloud based environments
*Knowledge of any of the following would be an advantage but not necessary as you can pick them up on the job: Microsoft Azure, AWS, Hyper-V, VMWare, Windows Server 2016/2019, Exchange Server and Cloud PBX or IP Telephony

As a Junior Support Engineer you will earn a competitive salary (to £28k) plus benefits.

Apply now or call to find out more about this Junior Support Engineer opportunity.