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Lead NOC Engineer / Manager

Job Title: Lead NOC Engineer / Manager
Contract Type: Permanent
Location: London, England
Salary: £60000 - £70000 per annum + benefits
REF: BB/15104/B/KS/150420_1586936652
Contact Name: Support Team
Contact Email:
Job Published: about 1 year ago

Job Description

Lead NOC Engineer / Manager (Cloud AWS Linux TCP/IP) **Remote Process**. Advanced technology company that is helping to shape the world we live in via its security and fraud detection software suite is seeking an experienced NOC Manager to head up a large team of NOC Engineers.

As the Lead NOC Engineer / Manager you'll ensure the network monitoring capability of the NOC meets best in class standards in terms of equipment, process and training and lead the team to ensure that procedures are carefully followed. You'll have oversight of system performance and service availability and will collaborate across teams (including development and external vendors) and with business and client stakeholders to inform of alerts and overall systems performance.

You will be responsible for team management and coordinating the 24x7x365 shift rota across NOC operations ensuring the NOC shift works in an efficient and effective manner and work closely with the team to provide leadership, mentoring and training.

You'll be based in modern City offices with all the latest kit; the company is able to offer a remote interview and onboarding process during the current social distancing measures.

*You have a wealth of experience within a 24/7 NOC operation
*You're experienced with leading and managing teams across multiple shift patterns including the production of KPIs and reporting of these to senior management
*You have experience using applications such as Grafana, Prometheus, Kibana
*You're process orientated with meticulous attention to detail
*You have a good working knowledge of network topology and Cloud based solutions
*You're an excellent communicator, able to effectively describe technical issues to non-technical audiences including client stakeholders

As a Lead NOC Engineer / Manager you will earn a competitive salary (to £70k) plus benefits.

Apply now or call to find out more about this Lead NOC Engineer / Manager opportunity.