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Lead Technical Support Engineer MacOS Linux

Job Title: Lead Technical Support Engineer MacOS Linux
Contract Type: Permanent
Location: London, England
Salary: £55000 - £65000 per annum + benefits
REF: BB/15261/B/KS/160620_1592318598
Contact Name: Support Team
Contact Email:
Job Published: 9 months ago

Job Description

Lead Technical Support Engineer (MacOS JAMF Munki Linux SOC2 ISO27001) *Remote Interview WFH*. Would you like to remain hands-on and take a lead role? You could be joining a fast growing digital identification scale-up and to taking ownership of the internal user estate.

As the Lead Technical Support Engineer you will be responsible for running the IT department and supporting all teams with their technology requirements; including 200 Mac devices as well as 40 Linux workstations and the Linux server estate. You'll ensure the office environments and workstations are secure, assist users with their day to day IT related challenges, own the procurement of both hardware and software and maintain IT owned backend systems such as simple databases and standard IT applications. You will also own various controls that relate to the SOC2 and ISO27001 programs (which are well established).

You'll be based in brand new offices in London that have large chill out areas with table tennis and foosball tables and can enjoy perks including; 25 days holiday, 5 'selfie days' for personal development, core hours of 1000-1600, Friday drinks, team events and access to industry conferences.

Driven by technology this company is able to offer a remote interview / onboarding process and work from home during the current social distancing measures with flexibility going forward.

*You have experience as an IT Manager running MacOS at scale
*You have a good knowledge of Linux as a workstation as well as Linux Server maintenance
*You have experience of using JAMF or Munki to manage MacOS
*You have a good working knowledge of networking including switches and firewalls
*You're familiar with SOC2 audit and ISO27001
*You're collaborative and able to provide mentoring / leadership to a small team

As a Lead Technical Support Engineer you will earn a competitive salary (to £65k) plus benefits.

Apply now or call to find out more about Lead Technical Support Engineer (MacOS JAMF Munki Linux SOC2 ISO27001) opportunity.