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Senior IT Support Engineer Apple MacOS G-Suite

Job Title: Senior IT Support Engineer Apple MacOS G-Suite
Contract Type: Permanent
Location: London, England
Salary: £40000 - £46000 per annum + benefits
REF: BB/16483/A/KS/290421_1619688994
Contact Name: Support Team
Contact Email:
Job Published: 7 months ago

Job Description

Senior IT Support Engineer (Apple MacOS iOS G-Suite Workspace). Would you like to progress your career in a senior role at a fast growing tech company? The core product is a highly complex data centric platform that enables industry leaders to network, search and share knowledge and market insights.

As a Senior IT Support Engineer within the Technical Operations team you will help ensure continuous uptime, troubleshooting tech issues in person and remotely including help desk / desk side support and acting as the escalation point for complex support issues. You'll configure and deploy Mac laptops / desktops (via MDM solution), manage VoIP phones, hardware and networking equipment. You will also take ownership of project based work including new technology roll-outs, assist with office relocations, expansions and home office / remote locations.

Driven by technology this company can offer a remote interview / onboarding process and remote working / work from home during the current social distancing measures, with upto 2 days WFH p/week going forward.

*You have strong experience of supporting users in a helpdesk / Support Engineer role within a large scale corporate environment
*You have a deep understanding of Apple hardware, MacOS, iOS; ideally an Apple Genius
*You have a good understanding of networking fundamentals, ideally with experience of Cisco Meraki stack
*You have a good knowledge of G-Suite / Google Workspace administration
*You're collaborative and pragmatic with excellent communication / customer service skills

As a Senior IT Support Engineer you will earn a competitive salary (to £46k) plus benefits.

Apply now or call to find out more about this Senior IT Support Engineer opportunity.