Senior IT Support Engineer Apple MacOS G-Suite
|Job Title:||Senior IT Support Engineer Apple MacOS G-Suite|
|Salary:||£40000 - £46000 per annum + benefits|
|Contact Name:||Support Team|
|Job Published:||about 2 months ago|
As a Senior IT Support Engineer within the Technical Operations team you will help ensure continuous uptime, troubleshooting tech issues in person and remotely including help desk / desk side support and acting as the escalation point for complex support issues. You'll configure and deploy Mac laptops / desktops (via MDM solution), manage VoIP phones, hardware and networking equipment. You will also take ownership of project based work including new technology roll-outs, assist with office relocations, expansions and home office / remote locations.
Driven by technology this company can offer a remote interview / onboarding process and remote working / work from home during the current social distancing measures, with upto 2 days WFH p/week going forward.
*You have strong experience of supporting users in a helpdesk / Support Engineer role within a large scale corporate environment
*You have a deep understanding of Apple hardware, MacOS, iOS; ideally an Apple Genius
*You have a good understanding of networking fundamentals, ideally with experience of Cisco Meraki stack
*You have a good knowledge of G-Suite / Google Workspace administration
*You're collaborative and pragmatic with excellent communication / customer service skills
As a Senior IT Support Engineer you will earn a competitive salary (to £46k) plus benefits.
Apply now or call to find out more about this Senior IT Support Engineer opportunity.
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