Connecting to LinkedIn...

Senior Support Engineer IP WebRTC VoIP

Job Title: Senior Support Engineer IP WebRTC VoIP
Contract Type: Permanent
Location: London, England
Industry:
Salary: £50000 - £60000 per annum + bonus + benefits
REF: BB/14285/C/KS/111219_1576053944
Contact Name: Support Team
Contact Email: support@client-server.com
Job Published: 9 months ago

Job Description

Senior Support Engineer (WebRTC IP VoIP SIP Telecommunications SaaS). Looking for an opportunity to utilise and improve your technical support skills? You could be joining a technology driven, Cloud based Communications Company, progressing your career and enjoying a range of perks from paid for training and career development through to games rooms, free breakfast / lunch and flexible working opportunities.

As a Senior Support Engineer you'll provide first class technical support to strategic clients who reply on their real-time communication APIs and SDKs. Day to day you'll be investigating, troubleshooting, diagnosing and resolving technical issues related to IP networks technologies as well as managing customer bespoke projects, initiatives and tasks and mentoring more junior team members.

You'll be based in the City in modern offices with a range of facilities and a motivated and upbeat team environment.

Requirements:
*Experience of investigating, troubleshooting, diagnosing and resolving technical issues related to IP based network technologies
*Good knowledge of IP-based real-time multimedia communication technologies and protocols including WebRTC, WebSockets, SIP, RTP
*Logical mindset, with natural curiosity and a love of problem solving
*Ability to capture and pro-actively share knowledge with clients who prefer to address their own issues without having to contact support
*Experience supporting or integrating APIs or SDKs
*Familiar with developers' tools and languages (e.g. Java, Node, JavaScript, Python, Ruby, PHP)
*Familiar with building applications on iOS / Android
*Excellent written and verbal communication skills collaborative and keen to share knowledge / mentor

As a Senior Support Engineer you will earn a competitive salary (to £60k) plus bonus and benefits.

Apply now or call to find out more about this Senior Support Engineer (WebRTC IP VoIP SIP) opportunity.