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Support Engineer 2nd line - Windows / Linux

Job Title: Support Engineer 2nd line - Windows / Linux
Contract Type: Permanent
Location: London, England
Industry:
Salary: £25000 - £30000 per annum + benefits
REF: BB/15965/A/KS/270121_1611760639
Contact Name: Support Team
Contact Email: support@client-server.com
Job Published: 6 months ago

Job Description

Support Engineer (Windows / Linux Microsoft Office 365) *Remote Interview WFH*. Would you like to work on cutting edge security / encryption products and progress your career within a friendly and informal team environment?

You could be joining a successful and expanding Cyber Security software house that provide encryption and information security products to a range of finance, government, defence, law enforcement and pharmaceutical companies.

As a Junior IT Support Engineer you will provide 2nd line support to clients and partners reporting technical issues via email, phone and web. You'll be responsible for accurately logging tickets; performing initial debugging and testing of issues and resolving those that do not require escalation.

The company is able to offer a remote interview and onboarding process; in time you will be joining an international team, working in a relaxed software house environment (i.e. non-corporate, casual dress, table football), in Central London offices - with some continued flexibility to work at home.

Requirements:
*Degree educated, Computer Science preferred
*Commercial experience in a similar technical support / application support role
*Good working knowledge of both Windows and Linux OS
*Good knowledge of Microsoft Office 365
*Logical mindset with a love of problem solving
*Ability to multi-task and prioritise tasks
*Genuine enthusiasm for technology with a strong desire to learn and improve
*Collaborative with strong communication skills
*Nice to have: Cloud experience (AWS, Azure); Terraform

As a Support Engineer you will earn a competitive salary (to £30k) plus benefits.

Apply now or call to find out more about this Support Engineer (Windows / Linux Microsoft Office 365) opportunity.