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Technical Account Executive SaaS - JavaScript

Job Title: Technical Account Executive SaaS - JavaScript
Contract Type: Permanent
Location: Oxfordshire, England
Industry:
Salary: £30000 - £35000 per annum + benefits
REF: BB/15878/E/JR/150221_1613380071
Contact Name: Client Server Regional Team
Contact Email: csrt@client-server.com
Job Published: 3 months ago

Job Description

Technical Account Executive / Manager (SaaS JavaScript HTML JIRA) Are you an ambitious, tech-driven individual with a wealth of experience with web technologies?

Would you like an exciting opportunity to make an impact in an industry-leading organisation, work with their impressive scholarly publishing client base and optimise cutting-edge product usage?

This company has produced a dedicated suite of tools for the online publishing industry, focusing on software hosting and systems development. They support clients across the world to support in publishing or distributing digital content in significant volumes.

As a subject matter expert on the core platform you'll be a critical point of contact for clients, providing technical support and exploring new capabilities and trends in the publishing industry to better the service and experience for customers and identify any revenue generating opportunities.

You'll work with your wider team to triage and resolve any client problems that arise (using JIRA), training client developers and working closely with Engineering teams to bridge technical gaps and communicate clear technical requirements.

This is a high-visibility role where not only will you act as an advocate for clients, managing the full relationship, you'll set client expectations and support internal teams.

*Please note: this company is able to offer a fully remote interview and onboarding process during the current social distancing measures as well as full time work from home. In time you'll join Oxford/ Abingdon-based offices with the flexibility to work from home for 3 days a week going forward*

Requirements:
*You're a highly competent communicator who has strong experience building and maintaining client relationships and working with external providers/ partners
*You have scripting/ coding skills with web technologies like HTML, CSS, JavaScript, HTTP
*You have meticulous attention to detail and are able to navigate competing demands of concurrent projects
*You're degree educated in a STEM discipline, Computer Science preferred

As a Technical Account Executive you'll earn a highly competitive salary (to £35k) plus a comprehensive benefits package.

If you are interested in this Technical Account Executive / Manager (SaaS JavaScript HTML JIRA) opportunity, apply now or get in touch today to find out more.