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Technical Support Analyst - Trading Systems

Job Title: Technical Support Analyst - Trading Systems
Contract Type: Permanent
Location: London, England
Salary: £85000 - £100000 per annum + bonus + benefits
REF: BB/15311/E/KS/191120_1605785900
Contact Name: Support Team
Contact Email:
Job Published: 10 months ago

Job Description

Technical Support Analyst / Engineer (Python TCP/IP Linux) *Remote Interview WFH*. Global proprietary algorithmic trading firm based in the City is seeking a skilled Support Analyst to join their Trade Desk Support team. Your primary responsibility will be to monitor and support trading system applications and exchanges including issue resolution, tracking and status; you will be required to solve complex problems that require both technical and business understanding working closely with traders, back-office, exchanges and developers to investigate and solve system issues and participate in business analysis.

As a Technical Support Analyst you will be working in a flat structure with other software professionals as well as front office trading staff. The company promotes intellectual rigor, strong teamwork and the pursuit of great discoveries; you will be actively encouraged to come up with new ideas and improvements as well as introducing technical innovation.

Driven by technology this company can offer a remote interview / onboarding process and work from home during the current social distancing measures.

*Experience in a similar Support Analyst position, with a good knowledge of trading process, back-office systems, front-end clearing systems, order entry and policies and procedures for various exchanges
*Must have Python and shell scripting skills, familiarity with C++ a bonus
*Strong knowledge of TCP/IP networking in a Linux / UNIX environment
*Good knowledge of FIX protocol
*Familiarity with DevOps , CI/CD tools such as Jenkins, Ansible and git
*Experience of supporting proprietary developed applications
*Confident communicator
*Degree educated - Computer Science, Management Information Systems or equivalent

As a Technical Support Analyst you can expect to earn a highly competitive salary (to £100k), bonus and benefits package.

Apply now or call to find out more about this Technical Support Analyst / Engineer (Python TCP/IP Linux) opportunity.